Jane App Gohighlevel Integration: Sync Patients and Appointments
Connecting Jane App to Gohighlevel with real-time two-way sync keeps patient records and appointments accurate in both systems without manual re-entry.
- New Jane patients become Gohighlevel contacts with details in custom fields
- Jane appointments appear on the mapped Gohighlevel calendar
- Bookings made in Gohighlevel are created in Jane
- Reschedules, cancellations and no-shows sync in both directions
- Jane locations, practitioners and treatments map to Gohighlevel calendars
Jane sync supports all event types except Event Calendars. Enabling MCP lets a Gohighlevel Voice AI agent find patients, check availability and book appointments in Jane.
Connecting Jane App to Gohighlevel is configuration rather than development: generate a secure key, map practitioners and treatments to calendars, import the custom fields, save the webhook in Jane, then test a booking. Every Jane event type syncs except Jane Event Calendars.
Once it is live the diary and the CRM stay in step in both directions, which is what makes reminders, recalls and no-show recovery reliable enough to leave running.
What the connection does
Connecting Jane App to Gohighlevel keeps the diary and the CRM describing the same day in both directions. A booking, reschedule, cancellation or no-show in Jane updates the Gohighlevel contact and appointment within seconds; a booking taken in Gohighlevel or by a Voice AI agent is written into Jane against the correct practitioner and treatment.
Every Jane event type syncs except Jane Event Calendars, so one-to-one appointments are fully covered while group classes stay in Jane where they are simpler to manage by hand.
Setup in practice
It is configuration, not development: generate a secure Universal Plugins key, map practitioners and treatments to Gohighlevel calendars, import the custom fields, save the webhook in Jane, then test a booking. The only step that needs real thought is the mapping, because it determines how your reporting and reminder wording behave later.
Most single-location clinics finish in an afternoon. Multi-practitioner clinics take a little longer only because there are more calendars to decide on.
What to build once it is live
Reminders first, then no-show and late cancellation recovery, then treatment plan recalls and review requests. All of them read practitioner, treatment, date, time and location from the synced fields, so the wording stays accurate without anyone maintaining separate copies per service.
The documentation walks through each step with the exact screens if you would rather follow along than plan it out first.